I used to want to control everything. I wanted smooth work days. I would get frustrated with co-workers who didn't see things my way. I'd get angry when people were late. I'd feel uncomfortable and unhappy when things didn't turn out as I had planned; especially at work.

Have you ever had an experience like this? You arrive to your nursing unit on time and ready for report. Since yesterday you worked a 12 hour shift you admitted the afternoon transfer. Not only that, but you took ...